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When the answer wasn't bigger pipes — it was a custom plinth.

A central London basement kitchen with level pipework that couldn't be modified — and combi ovens that kept flooding. The fix came out of our fabrication shop.

Location
Central London
Sector
Hospitality — basement kitchen
2 hours
Before service
Outcome
0 recurring breakdowns
01The Problem

Pipework that couldn't be moved.

The kitchen sat in the basement of an old central London building, served by waste pipework that ran level along the wall — no fall, no drop. Every cleaning cycle, the discharge would partially backflush into the combi cabinets.

The result was a pattern of recurring failures: drain pump faults, water sitting where it shouldn't, and on the worst days, full electrical floods of the lower components. Engineers had attended over months, replacing parts each time. The parts weren't the problem.

Modifying the pipework wasn't an option. The building's age, the kitchen's basement geometry, and the constraints of central London plumbing routing meant structural changes were off the table. Whatever the fix was, it had to work with what was there.

03The Install

Two hours of their time. None of yours.

The install ran as a coordinated joint visit with a professional kitchen cleaning contractor. While our engineers de-installed the existing combis, the cleaners stripped and degreased the area behind and under the original pipework — months of accumulated grease, silt and residue from the recurring leaks.

The plinth was levelled, the combis re-stacked on top, and the waste connections re-made with the new fall in place. New copper feed runs were dressed cleanly around the install.


Two hours, start to finish. The ovens were back on for cook-off, no service disruption.

The kitchen has been running clean ever since.

Months of recurring breakdowns ended in a two-hour install before the kitchen opened for the day. The bespoke plinth solved the constraint that no off-the-shelf part could — and because it was made by us, on the same site as the service team that fitted it, the lead time on the fabrication wasn't an obstacle.

0
Recurring breakdowns
since the install completed.
2 hrs
Total install time
early morning, before service.
1"
of lift
all it took to solve the cause.
0
Service disruption
kitchen open for cook-off as normal.

Got a similar challenge?

Send us the brief. If there's an engineered way through, we'll find it — and if there isn't, we'll tell you that too.