SERVICE CONTRACTS

Service Contracts That Keep Your Estate Covered.

A single agreement covering planned servicing, priority response, compliance documentation and predictable costs — across every site in your estate. Scaled to your footprint, not a one-size-fits-all package.

Request Service Contract

What Your Contract Includes

Every R-TEC service contract comes with clearly defined commitments — response times, schedules, documentation and costs set out in writing before you sign.

01 response

Response Guarantee

  • Committed response times written into every agreement
02 Service

Planned Servicing Schedule

  • Scheduled visits mapped to your trading hours
03 compliance

Compliance Documentation

  • Gas safety, electrical, maintenance records filed to you automatically
04 costs

Fixed Annual Cost

  • Budget predictability across your entire estate
05 SUPPORT

Priority Engineer Access

  • Contract customers routed ahead of reactive call-outs
06 PARTS

Genuine Parts Availability

  • RATIONAL parts held in stock for contract sites
Related Services

Complete Your Estate Coverage

Every R-TEC service is designed to work as part of a complete lifecycle programme for multi-site operators.

01

Preventative Maintenance

Scheduled servicing at the heart of every contract. We plan, execute and document every planned visit to keep your estate compliant and operational year-round.
02

Spec & Project Support

Planning a new site or refurbishment? We manage specification, project oversight and commissioning — so new equipment enters your contract estate ready to perform from day one.
03

Installation & Modifications

Expanding your estate or refitting a site? Our technical team specifies the right RATIONAL solution before installation begins, so new equipment slots straight into your maintenance programme.

One Agreement. Every Site. Covered.

Get a tailored service contract proposal built around your estate size, operating hours, and response requirements. No pushy sales — just a clear scope and a fixed price.

Flexible contract terms
Multi-site estate pricing
No auto-renewal lock-ins
Ready to talk? Typical response within 2 hours during working hours.
Request a Service Proposal Call Us Direct

No contracts pushed. No hard sell. Just a conversation about your operation.

Request Support.

Our support team will coordinate the right response for your site or estate. Fill in the form and we'll be back to you within 2 hours.

What happens next
  1. 1
    We review your enquiry Our service team reviews your requirements within 2 hours.
  2. 2
    We'll call you back A senior engineer or account manager calls to understand your estate.
  3. 3
    You receive a tailored proposal A service framework built specifically around your sites and operational needs.
Call us direct 0844 324 5222
Email us service@rtec.uk
Response time Typical response under 2 hours

No hard sell. No obligation. Just a conversation about your operation.